FAQ's

I wish to change the dates of our booking - what do I do?

Obviously if the chosen rental is unavailable we will try to accommodate you in a villa that is, unfortunately if this is unsuitable or not selected then our Cancellation Policy will be implemented.

General

How do we get the keys for the holiday rental?

How do I add someone extra to a booking?

Can you help me find a property?

Who is our contract with?

Am I committed when I make a booking request?

What payments do you accept?

What currency do we pay in?

Can we pay using several credit cards?

Do you publish a brochure?

How do I extend a booking?

Do you do long term lets?

What exactly is the booking procedure?

What happens if I need to cancel?

I wish to change the dates of our booking - what do I do?

Are prices quoted per property or per person?

How safe is it booking online?

How do we go about making a complaint about our holiday rental?

I have a booking - how do I contact the owner?