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  • ‘Team Australia’ strategy to aviation development takes to the air

    Tourism Australia was voted best destination marketer in Asia by the airline and airport industry at Routes Asia in Mumbai.

    The recent achievements of Tourism Australia in helping to market ‘destination Australia’ to international airlines were acknowledged by the international aviation industry.

    Tourism Australia took out the ‘Destination’ category at this year’s ‘Routes Asia Marketing Awards’, held overnight in India. The national tourism organisation was recognised for its extensive marketing communications activities and joint campaigns with airlines in tandem with its Australian airport partners.

    Tourism Australia Managing Director Andrew McEvoy said the award recognised a ‘Team Australia’ option to aviation development, focused around long term strategic agreements (MOUs), co-operative marketing partnerships and marketing support for brand spanking new airline routes.

    “In the past one year, Tourism Australia has worked extremely hard with its airport and state and territory tourism partners to coordinate under the only banner and promote Australia internationally. Given the geography of our country and as an island nation, getting the aviation piece right is critically important.

    “2012 saw us play an increasingly targeted and strategic role within the aviation arena, using partnerships with airlines, Australian airports and state and territory tourism partners to assist build demand and grow competitive aviation capacity to Australia,” Mr McEvoy said.

    New or enhanced MoU deals signed in 2012 included: Etihad ($6m over 3 years); Virgin Australia (doubling existing $6m to $12m over three years); China Eastern ($9m); Emirates ($14.3m for 3 years); and China Southern ($9m).

    “Beyond these big MoUs, Tourism Australia spent $30 million in partnership marketing with airlines to aggressively promote Australia overseas,” Mr McEvoy said.

    Markets covered by these agreements align strongly with Tourism Australia’s balanced portfolio approach and are critical to Australian tourism achieving the Tourism 2020 strategic goal of doubling annual overnight visitor expenditure to as much as A$140 billion by decade’s end.

    Tourism Australia now enjoys cooperative marketing relationships with a few of the largest international carriers by capacity serving Australia, an element Mr McEvoy believes have been important inside the Australian aviation industry experiencing the cast growth it has long ago yr.

    International air passengers travelling to and from Australia increased 4.8 per cent in 2012, to succeed in a record 29 million visitors movements.

    Tourism Australia also invested $2 million to advertise new aviation routes to Australia with funds matched by Australian state and territory tourism organisations and airports.

    New airline routes supported on this way during 2012 included Air Asia (Kuala Lumpur to Sydney), Scoot (Singapore to Sydney and Singapore to the Gold Coast), SilkAir (Singapore to Darwin), Qatar Airways (Doha to Perth) and Emirates (Dubai to Adelaide). China Eastern Airlines and China Southern Airlines also commenced new services to Cairns.

    “Tourism Australia recognises that air service development is a highly competitive environment and believes adopting a one voice approach provides a transparent picture of what Australian airports ought to offer international airlines and higher leverages the appeal of Australia as a destination,” Mr McEvoy said.

    He cited ‘Routes Asia 2012’ as a successful example of the ‘Team Australia’ approach, when Tourism Australia led a high-level delegation of Australia’s major airports to Asia’s leading aviation route development forum – Routes Asia, held in Chengdu in western China – so one can attract new international aviation capacity.

    Eight Australian international airports – Adelaide, Brisbane, Cairns, Darwin, Gold Coast, Melbourne, Sydney and Perth – were represented at the ‘Australia stand’ which Tourism Australia supported and coordinated. Positive outcomes of this team Australia approach included a sister airport signing agreement between chengdu and Melbourne airports, and the next decision by Sichuan Airlines to initiative new flights between the 2 cities.

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  • JJW Hotels to extend online bookings with RateTiger’s channel manager

    JJW hotels have selected RateTiger by eRevMax because the channel manager of choice across 23 of its European hotels. The JJW Group now has access to RateTiger’s new Allocation Management feature, enabling them to accurately distribute inventory from a controlled central pool to all sales channels.

    The hotel chain might be capable of update rates and inventory at property level through RateTiger’s vast distribution network, whilst simultaneously optimising the performance of accessible inventory from connected channels. Each property can be ready to increase the effectiveness of all third party sales partners, thereby improving both bookings and revenue opportunities.

    In addition, JJW Hotels may even reap the benefits of real-time competitor rate data, allowing their hotels to appropriately manage rates with booking performance, so as to maintain the right market position.

    Customer experience to extend with profits

    “We require a competent solution for you to meet our demands for price shopping in addition to channel management. Having seen the success RateTiger has delivered to other hotels with their streamlined solution to revenue management, we’re sure that our new partnership with them increases revenue, in addition to the customer’s booking experience,” said Mashael Al Jaber, Director, JJW Hotels. “This new automated inventory distribution tool will react instantly to ever changing markets, allowing each hotel to reap the benefits of occupancy levels and revenue opportunities.”

    JJW Hotels will profit from eRevMax’s recently released RateTiger RTSuite 3.0; this latest version comes complete with a brand new user interface and integrated channel management functionality, and is designed to maximise usability and effectiveness.

  • News: Zipcar appoints new chief marketing officer, executive VP

    Zipcar, Inc, the world’s leading car sharing network, today announced that Brian Harrington has joined its management team as executive vice chairman/chief marketing officer to guide the company’s global marketing efforts.  Based in Zipcar’s Cambridge, Mass. office, Harrington should be answerable for overseeing Zipcar’s marketing organization, including member acquisition, global brand building, social media, public relations and delivering new innovative services to further enhance the Zipcar member experience.  He’ll report on to Scott Griffith, Zipcar chairman and CEO.

    “I’m thrilled to welcome Brian as our new Chief Marketing Officer,” said Griffith. “His deep experience might be an incredible asset to Zipcar and his role is vital as we expand our offerings and build a worldwide mobility network.  Brian has a bold vision for the way forward for the emblem and we’re excited to have him join the Zipcar leadership team.”

    Prior to joining the team at Zipcar, Harrington had his own consultancy called Little Harbor Group and held leadership roles at Boathouse, a brand communications agency, and I’m in!, a leisure travel website which he co-founded.  He was a member of the founding executive teams of Upromise and Connection to eBay, and held senior roles in sales and marketing at EF Education.  Earlier in his career he worked in global marketing for Sheraton Hotels and for Hill, Holliday Advertising.

    “I am very excited to work with this type of talented, motivated and innovative team here at Zipcar to further expand our market reach and deliver value-enhancing member programs.  The Zipcar brand helps define and enable urban mobility, and that i stay up for growing our member base and embellishing our service offerings in 2013 and beyond,” said Harrington.

    Harrington holds a Bachelor of Science degree from Boston College, in addition to an MBA from the University of Notre Dame.

  • Mexico and Brazil approve visa exemption

    The governments of Mexico and Brazil have agreed to the exemption of the quick-stay visas in ordinary passports for his or her citizens. The move is designed to extend the flow of travelers between both nations.

    The decision is the culmination of a chain of negotiations between President Enrique Pena Nieto and Dilma Rousseff Coimbra, President of Brazil, as section of the Summit of the Community of Latin America and Caribbean States (CELAC), held last January inside the city of Santiago de Chile.

    The visa requirement for Brazilians have been in force since 2005, and from May 2010 Mexico applied CHM immigration to these citizens with a US visa; moreover, the Migration Documentation Information System (SIDOMI) and the System of Electronic Authorization (SAE) allowed Brazilian tourists and businessmen to procure electronic visas.

    This achievement will allow for a rise in visitors to Mexico from Brazil.

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  • News: Government’s tourism investment outlined in Hotel & Catering Show 2013 keynote

    Officially opening both-day Hotel & Catering Show 2013 (H&CS), Deirdre Wells OBE, Head of Tourism for the dept for Culture, Media and Sport (DCMS), set the agenda for the revamped hospitality event in a keynote which addressed ways that the govt helps tackle economic recovery through tourism investment within the South of britain.

    “Economic growth should be achieved through labor and DCMS is operating equally hard to nurture that growth. With 80% of UK tourism coming from the domestic market, it’s really important that all of us interact [tourism attractions, hotel owners and the govt] to create a good image of the united kingdom, educating consumers about what’s on their doorstep and reminding them of what’s great about holidaying in Britain.

    “In Visit Britain’s Brands Nations Index, in the course of the London 2012 Olympic Games period Britain’s ‘welcome’ rose from twelfth position to ninth, that is a mirrored image of improved perceptions of purchaser service amongst our international audience and of perceptions of england as an overseas tourist destination.

    “Over four years, VisitBritain’s international campaign, including GREAT, will invest greater than £130 million in inbound tourism to the united kingdom. Another GREAT Britain campaign for the domestic market will launch this fall and we’re investing £2 million on this follow up campaign, with a purpose to build at the success of the 20.12 per cent ‘Holiday at Home’ campaign,” said Ms Wells. “Early forecasts show that our investment within the GREAT campaign to this point is projected to aid generate around 1 / 4 of one billion pounds for the British economy over the following two years.”

    Running throughout today (5th) and tomorrow (6th), H&CS 2013 has undergone a thrilling re-launch with new features, culinary attractions and must-attend professional seminars led by the industry’s biggest names, to guarantee it serves because the ultimate, trade-only regional event for chefs and proprietors within the hospitality sector within the South of britain.

    As you read this, Anthony Pender, Director of the successful and popular Yummy Pub Company, is being interviewed survive stage, 12.00-12.45pm, to share his pointers on starting your individual business, be it a cafe, a restaurant, a pub or a hotel.  From writing the initial marketing strategy and accessing funds, to finding the suitable venue and planning your marketing to be successful, ‘New horizons in hospitality: Steps to starting your personal hospitality business’ was designed to present show visitors the fine details on tips on how to turn those dreams into reality.

    Later this afternoon Steve Lowy, chief executive, Umi Hotel & Umi Design, will ask ‘What does your website REALLY say for your customer’ in a workshop session packed filled with tips about motivating and attractive with customers online to reinforce their experience and increase sales.

    The first ever The workers Canteen LIVE- a collaboration between H&CS and digital platform www.TheStaffCanteen.com – also got underway today with four of the UK’s top chefs, Tom Kerridge, Paul Ainsworth, Chris Stains and Russell Brown, showcasing their remarkable skills, innovative techniques and use of surprising ingredients in a succession of live cookery demonstrations.

    Over at Chef’s Kitchen, contract catering giant Sodexo are busy prepping their dishes in a contest to serve the most productive 60-cover lunch dining experience for an audience of VIPs. Visitors will watch the magic unfold as they see Sodexo’s chefs prepare and create their greatest artworks in an open plan kitchen. A chef commentator will offer explanations of the techniques and strategies getting used whist viewers sample amuse bouche tasters. Compass will go nose to nose with the result of today’s judging of their own VIP lunch service tomorrow from 10am.