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  • News: Breaking Travel News interview: IATA director general Tony Tyler

    Tony Tyler became the sixth person to steer the International Air Transport Association when he took at the role of director general and chief executive 2011. With over three decades of airline industry experience, Tyler is a sturdy advocate for a secure, secure, efficient and sustainable global air transport industry. Here he talks to Breaking Travel News concerning the latest developments within the industry.

    Breaking Travel News: IATA recently issued a chain of sturdy data suggesting airline performance was improving in a challenging environment. Are you able to bring us brand new with where you suspect the industry stands at this time

    Tony Tyler: Robust is within the eye of the beholder. Last year airlines returned an estimated net profit of $6.7 billion.

    Now, that could sound large, but that was on revenues of a few $637 billion, which translates to a one per cent net profit margin. 

    Not many would call that robust. But in view of the negative factors at work – high fuel prices, low global GDP growth and critical economic uncertainty – having generated any profit in any respect was a substantial achievement.

    Turning to 2013, we predict much the identical. Our latest forecast sees the industry net profit margin improving to at least one.3 per cent. Europe will remain within the doldrums. Other parts of the area will see some modest improvements.

    But continuing economic uncertainty coupled with high oil prices will continue to make the operating environment tough.

    BTN: Which region excites you most when you think about the way forward for aviation Do you are feeling the center East will continue to dominate growth, or will Asia gather momentum

    TT: Asia remains the emerging giant. Of the 831 million new passengers we foresee taking to the skies within the next five years, over 380 million of them might be in Asia-Pacific.

    So in absolute terms, the region increases its already leading share of worldwide traffic.

    The Middle East was the phenomenal growth story of the past several years, although its market share remains small in comparison to the Europe, North America or Asia.

    There is lots taking place within the Americas.

    Latin America has experienced rapid demand growth.

    It has a rising middle class, some very dynamic airlines and a growing recognition at the portion of some governments that unless major steps are taken to enhance infrastructure, they won’t fully reap the giant benefits of connectivity that aviation can generate.

    North America is the main mature marketplace for aviation. Its progress on consolidation remains watched with much interest.

    And I see renewed optimism in Africa.

    New business models are emerging. The commitment to safety is strengthening. And international business interests continue to fuel traffic growth. It still faces enormous hurdles.

    But there’s a lot of fine work being done.

    That is some distance of exclaiming that I see reasons for excitement in all parts of the arena. i’m hooked in to aviation and the force for good that it’s.

    One of my key objectives at IATA is to get all of our stakeholders, particularly governments, to know the giant economic and social benefits of aviation. That aviation supports some 57 million jobs and $2.2 trillion in economic activity is widely known.

    But we have to help policy makers remember the fact that there may be rather more below those top line numbers.

    Aviation-enabled connectivity is an enormous economic driver in all parts of the sector.

    Without it, modern life would look very different. The more governments understand this, the more win-win policy decisions we will expect to emerge.

    BTN: Do you are feeling there’s any prospect of a Single European Sky being enacted within the near future How far along the trail do Functional Airspace Blocks take us

    TT: Unfortunately for European travellers and businesses, the one European Sky remains rather more of an idea than a reality.

    We haven’t seen nearly as much progress as is needed if aviation is for you to play a larger role in driving economic growth for the continent.

    That’s why IATA, in conjunction with the Association of European Airlines and the eu Regions Airline Association, recently published a report ‘A Blueprint for the one European Sky’.

    This outlined a probable future of SES, including rationalisation of air traffic control centres not to greater than 40 Europe-wide (down from the present 63), and reducing the numbers of back-office staff to levels toward those seen within the Country.

    Steps like these would a minimum of take us a way towards delivering the unit cost reduction targets of SES.

    The Functional Airspace Blocks that have been presupposed to encourage airspace efficiency and value reduction haven’t delivered to date.

    There is an urgent have to have a look at an overall master plan for SES in an effort to take us to the goals on cost, safety, capacity and environment.

    BTN: With a sequence of mega-mergers already completed over the last few years, do you are feeling consolidation will remain the order of the day within the aviation sector

    TT: As airlines look to grow the networks and services they are able to offer their customers and attain economies of scale, consolidation is a natural decision in any market that has reached a mature stage of development.

    It is very important that airlines be permitted to merge where it makes business sense to take action.

    This isn’t any different than some other industry, and actually, the airline industry remains fragmented when compared with many consumer-facing sectors.

    That said, true cross-border consolidation has proven extremely difficult to succeed in as a result of the regulatory structure that governs international aviation.

    We have seen some exceptions, along with in Latin America, where a more modern approach by regulators has enabled a lot of cross-border deals including those of LAN and TAM and Avianca and TACA.

    Changes within the structure of the industry don’t seem to be confined to the Americas.

    There has also been consolidation in European markets through merger and bankruptcy in both the network and point-to-point sectors.

    And we’re seeing the expansion of multi-national carriers through franchising inside the point-to-point sector in Asia Pacific and in Africa.

    BTN: Are you able to bring us latest with the implementation of a brand new Distribution Capability

    There was lots of confusion and dare I say misinformation about NDC. First thing to shed light on is that NDC is an IATA-led industry initiative to define a brand new messaging standard between airlines and travel agents.

    IATA has a protracted and successful history of developing standards. Recent examples include standards for e-ticketing and e-freight, to illustrate.

    And simply to be avoid any misinterpretation, NDC is an industry standard and therefore isn’t something or a fabricated from itself.

    Developing the NDC standard might be good for travel agents. Why As it is meant in order for travel agents – who make up 60 per cent of the ticket-buying market – can market the entire range of airline products which might be found on an airline’s own website.

    Although the worldwide distribution systems have tried to provide agents greater flexibility, the legacy GDS model has made this extremely difficult, that’s why you spot airlines ready to offer such a lot of more travel options all alone sites, whereas the travel agent typically has a far narrower product offering from which to sell.

    Developing the NDC standard can be good for travellers.

    We believe adoption of NDC will end in better-informed customers as airlines and third parties may be able to display additional information on flight options and services than is currently available during the indirect channel.

    It also will enable comparison shopping among airlines, similar to today, but with the entire scope of the airline’s product offer, not only the bottom airfare. Adoption of NDC will permit travel shoppers to receive targeted, personalised offers irrespective of distribution channel.

    However, and despite reports on the contrary, no customer must provide personalised information to receive a fare quote – no different than the location today

    We are developing the common-or-garden with loads of collaboration and input from all participants within the travel value chain including travel agents, agent associations, airlines, GDSs and other technology providers.

    In terms of the status of this system, we’re within the second year of the five-year roadmap.

    Following a call by the Passenger Distribution Group (the IATA airline steering group for NDC) we’re negotiating with ATPCO for using Open Axis schemas as a basis of IATA’s NDC standard. Concurrent with this development, we’ve got just sent out an invitation at the NDC pilots.

  • Cancun Convention and Visitors Bureau improves online reach with .travel

    Cancun is a spot like no other: white sandy beaches, clear turquoise water, expansive resorts, boutique hotels, fine dining, and festive entertainment. With the sort of great destination, the Cancun Convention and Visitors Bureau was short of an awesome marketing tool to pair with the sort of mecca of travel and tourism. Cancun found this tool in .travel.

    The Cancun Convention and Visitors Bureau is the official entity that interacts with different markets everywhere highlighting the various added values Cancun offers. With numerous other .com sites associated with their popular destination, Cancun decided to make a press release: the official travel information source for Cancun is www.cancun.travel . The Cancun CVB is pleased that folks visiting www.cancun.travel know that the positioning is authenticated and gives the neatest Cancun information.

    “Cancun recognises the significance of the net for the tourism industry, that’s why our efforts are directed to advertise our site www.cancun.travel in all of our marketing campaigns,” said a Cancun Convention and Visitors Bureau representative.

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  • News: Lam takes sales role with Fairmont Hotels

    Fairmont Hotels & Resorts, which counts notable hotels like Shanghai’s legendary Fairmont Peace Hotel and the recently opened Fairmont Makati as a part of its storied hotel portfolio, has named Carmen Lam as vp, hotel sales and marketing, Asia Pacific.

    Lam, who would be based in Shanghai, joins Fairmont during this newly created role to offer sales and marketing direction to Fairmont’s hotels in Asia Pacific and support to the luxurious operator’s burgeoning pipeline of regional development.

    “We’re quickly growing our footprint in Asia and are very fortunate to be adding a frontrunner of Carmen’s calibre to our regional management team,” said, Jeff Doane, Fairmont’s vice chairman, hotel sales and marketing.

    “With her wealth of hotel related experience and firm understanding of the regional marketplace, she’s ideally positioned to lead our sales, marketing and branding activity throughout Asia.”

    With six hotels open and operating in Asia, including three in China, Lam will specialise in maximizing results and driving performance for this dynamic mixture of resort and town centre properties.

    She’ll even be chargeable for executing Fairmont’s regional sales strategy, regional brand management, and awareness and marketing activity for brand spanking new hotels including announced Fairmont projects in Jakarta, Bali and several other cities in China.

    Lam arrives at Fairmont having previously served as senior vice chairman, leisure & brand sales and marketing for Hong Kong/Macau-based Melco Crown Entertainment.

    Over the process a career that has spanned greater than 20 years, Lam has also held a chain of management positions with leading brands in Asia including roles with Shangri-La Hotels and InterContinental Hotels Group.

  • Premier Inn launches new iPhone/iPad app

    Premier Inn has relaunched its award-winning application for iPhone and its first application for iPad. Answerable for over 100,000 room bookings in 2012 alone, the award-winning application have been downloaded over 2,000,000 times since its launch in January 2011 and has become some of the hotel brand’s most significant channels.

  • Amway offers vote of confidence to Abu Dhabi tourism

    The Japanese arm of Amway – a world leader in beauty and health – has chosen Abu Dhabi for a mega incentive trip to reward 100 of its top selling agents in 2015.

    Confirmation of the mega incentive came during a contemporary road show in Japan which featured 11 Abu Dhabi tourism players led by the Abu Dhabi Tourism & Culture Authority.

    “With direct flights to Abu Dhabi and an intriguing mixture of culture and modern-day attractions, the destination fulfilled our requirements of a thrilling adventure to recognise and additional incentivise our agents,” said Yoshiro Nihei, manager, company event department, Amway Japan.

    Over 100 tour operators turned out to listen to the Abu Dhabi stakeholders update them at the latest the destination has to provide- new resorts, tour options, exhibition and conference incentives and golf opportunities.

    “We were also honoured to receive the UAE Ambassador to Japan, HE Saeed Ali Youssef Al Nowais who outlined the numerous synergies between Abu Dhabi and Japan – particularly the affection of culture shared by both – and he referred to Abu Dhabi’s readiness to welcome Japanese tourists with a variety of destination offerings,” said Mubarak Al Nuaimi, director promotions & international offices, Abu Dhabi Tourism & Culture Authority.

    Abu Dhabi’s tourism industry is calling to push the destination further up the Far Eastern traveller’s agenda, for both stop-over and point-to-point business, and is tailoring product to fit the sector’s specific needs.

    Destination management company Arabian Adventures, which operates a Japanese language Abu Dhabi city tour three days every week, increases to 5 days every week from October and introduce more tours with Japanese guides.

    Many stakeholders say they may be engaged on product packaging for the Japanese traveller following the line show, particularly targeting the stop-over market.

    “Yas Island, that’s in a straightforward ten minute drive from Abu Dhabi International Airport is preferrred to meet stop-over demand with its Ferrari World Abu Dhabi, Yas Waterworld, Yas Links and Yas Beach products,” said Al Nuaimi.

    “This could be upscaled further with the hole, next March, of Yas Mall, that may be Abu Dhabi’s largest shopping complex and the second one largest within the UAE.”

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