Tag: department of transportation

The Usa Department of Transportation has fined the Italian air carrier Alitalia $125,000 for providing inaccurate information on its website regarding its policy on compensation to passengers on delayed and cancelled flights.

While Alitalia’s website displayed a replica of the carrier’s General Conditions of Carriage as required by department rules, and specifically adopted rules required by the ecu Union regarding compensation for delayed and cancelled flights, the carrier claimed a right to refuse such compensation, citing provisions in its tariff that exempted travel from the usa from the terms of the GCC.

The consent order finds that the inconsistent statements of policy inside the tariff and the GCC were an unfair and deceptive trade practice in violation of U . s . law.

The order directs the carrier to revise its tariff and GCC to mirror the carrier’s actual policy regarding compensation in cases of delayed or cancelled flights to or from america and orders the carrier to cease and desist from further violations of the law prohibiting airlines from accomplishing unfair and deceptive practices.

Following a complaint from two Alitalia passengers whose flights were cancelled, the Department’s Aviation Enforcement Office investigated the carrier’s refusal to pay cash compensation to the passengers.

American Airlines today filed an application with the U.S. Department of Transportation for the suitable to fly additional Usa – Brazil frequencies beginning in 2013 and 2014. American will use these frequencies so as to add one new daily round trip service from its L. a. and Chicago hubs to Sao Paulo, expanding the airline’s Latin American network footprint to produce even greater choices to its customers.

Pending government approvals, American proposes to start new service between La and Sao Paulo in late 2013 and Chicago O’Hare and Sao Paulo in late 2014.

“American is committed to expanding its presence throughout Brazil to check customer demand during this vitally important and growing market,” said Chuck Schubert, American’s Vp – Network Planning.  “With these additional frequencies, we shall offer more options to travel between Brazil and the usa enabling our customers to attach through our growing global network.”

American currently serves Brazil from Miami to Belo Horizonte, Brasilia, Manaus, Recife, Rio de Janeiro, Salvador and Sao Paulo; from Big apple Kennedy to Rio de Janeiro and Sao Paulo; and from Dallas/Fort Worth to Rio de Janeiro and Sao Paulo.

American offers greater than 800 weekly flights to 49 cities throughout Latin America, including Mexico, Central and South America.